Someone has rightly said that if something cannot be measured, it can not be managed or improved. There is immense value in measurement, but you should always make sure that you get some value out of any measurement that you are doing. You should be able to answer
the following questions:
- What is the purpose of this measurement program?
- What data items you are collecting and how you are reporting it?
- What is the correlation between the data and conclusion?
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