Someone has rightly said that if something cannot be measured, it can not be managed or improved. There is immense value in measurement, but you should always make sure that you get some value out of any measurement that you are doing. You should be able to answer following questions before starting or following any measurement programme -
- What is the purpose of this measurement programme?
- What data items you are collecting and how you are reporting it?
- What is the correlation between the data and conclusion?
- What value addition are you getting out of this programme?
Any measurement program can be divided into two parts. First part is the collection of data, and second part is analysis of that data to get valuable insight which might help in decision making. Information collected during any measurement program can help in:
- Finding the relation between data points,
- Correlating cause and effect,
- Input ...