Gradual Engagement: Putting your users first

Thursday, March 08, 2012 00:08 AM

Gradually engaging your audience Ever since I first heard Luke Wroblewski talking about the concept of Gradual Engagement, I had an immediate “Oh, why didn’t I think of that?” moment....

How to plan a journey on the ScotRail website, using Firebug.

Thursday, February 16, 2012 21:34 PM

I don’t usually post this sort of thing, but today I found a blocking bug that required some technically understanding of why it was occurring to overcome.  Thankfully this wasn’t...

2011 a year gone — 2012 a year of great promise.

Friday, December 30, 2011 23:19 PM

Summary 2011 was a very busy year for me!  Being a father with my first kid now nearly three, I’ve seen almost all of my free time disappear.  You’ll probably...